May 4, 2022
Three Things Every Company Should Do to Prepare for the New Google Multisearch Feature
Google Multisearch allows users to search using text and images at the same time, introducing…
Read More
December 1, 2021
The Value of Human Customer Service
The Value of Human Customer Service Luke Wyckoff, Social Media Energy Since the late 2010s,…
Read More
November 17, 2021
Social Media and Other Healthcare Marketing Trends
Social Media and Other Healthcare Marketing Trends Lauren Choumas, Social Media Energy With the world…
Read More
November 10, 2021
The Social Internet of Things: How IoT Will Affect Social Media
The Social Internet of Things: How IoT Will Affect Social Media Luke Wyckoff, Social Media…
Read More
February 19, 2018
Likes Don’t Pay the Light Bill | White Paper Download
If counting "likes" is a big element of your corporate social media ROI analysis, you're…
Read More
February 12, 2018
Don’t Delete That Post! | White Paper Download
Oh dear...did someone say something bad about your company online? About your customer service? Your…
Read More
February 5, 2018
All About Me | White Paper Download
There are tons of best practices we follow related to social media marketing programs. But…
Read More
August 18, 2017
Why Ratings Matter Part 3: Employee Recruitment & Social Media
So you know that online ratings and social media reviews is important for customer retention…
Read More
August 18, 2017
Why Ratings Matter Part 2: Brand Enhancement and Powerful Service
So we’ve already learned that the numbers don’t lie when it comes to online ratings…
Read More
August 18, 2017
Why Ratings Matter Part 1: Numbers Don’t Lie
5-Star ratings aren’t just for hotels and restaurants anymore. Companies in any industry are susceptible…
Read More